Crime Prevention (P.A.C.T)

Police And Community Team
The Police and Community Team (P.A.C.T.) is comprised of four officers, one corporal and one sergeant who engage in crime prevention and problem solving activities with the community.  The P.A.C.T. Unit is commanded by Lt. Colin Chenault (Email). 

Each member of the P.A.C.T. unit is assigned to a patrol beat and works as the department liaison within their assigned section.  They work closely with other divisions within the police department and other City departments to address crime concerns. 

Further, these officers work with Crime Watch groups, community groups and citizens to assist in providing information, crime prevention techniques and solutions to resolve community crime concerns.  In Cedar Hill, we understand the value of people and relationships which is why we offer a number of programs designed to create opportunities for community engagement to build lasting relationships and help keep our community safe.

Utilize our online Action Request Form to report issues and concerns.

See the Beat Map to find out what P.A.C.T. officer represents your neighborhood.




In May 2013, the Cedar Hill Police Department partnered with to launch a social media forum for neighborhoods.  We use Nextdoor to keep your family informed of crime alerts, neighborhood watch meetings and information specific to your neighborhood.  Click here to visit the website.  Sign up for free and get connected to your neighbors today!

In July 2014 we launched our Facebook page as a way to help us communicate with the growing part of our community who interact on social media. Using Facebook, we're able to show our community who we are, what we do, and give a 'behind the scenes' view of what policing with our community is all about.  Join the conversation today!

In September 2014 we went live on Twitter.  Twitter allows us to get information out to our community which may have an immediate effect on travel, roadway, weather, or other events in and around Cedar Hill.  Follow us today @CedarHillPolice

In 2015 we started using Instagram as another way to connect with our community.  Follow us today @CedarHillPolice

Be sure to check out our in-house produced videos on our YouTube Channel!

*Our social media platforms are not monitored 24hrs a day so please don't use them to report issues requiring police assistance.  If you need us but do not have an emergency, please call 972.223.6111.

Sgt. Norman Hammel

Sergeant Norman Hammel is the newly assigned Sergeant for the P.A.C.T. Unit! 

Contact Sgt. Hammel  972.291.5181 ext.2141 Email

Cpl. Juan Herrera - Beat 3
Cpl. Juan Herrera

   Corporal Juan Herrera has been with the Cedar Hill Police Department since 1997. Corporal Herrera was promoted to his current rank in 2011 and is assigned to the P.A.C.T. / Community Service Unit. He has additional experience in the patrol and criminal investigation units. 
    Corporal Herrera holds an Advanced Police Officer and Instructor certifications with TCOLE. 
    Corporal Juan Herrera has served in the Bike Unit, Emergency Response Team, and as a Field Training Officer. He is a member of the Cedar HIll Police Department Honor Guard, Firearms Instructor, Active Shooter Instructor, Armorer, and Reality Based Training Instructor.

Contact Cpl. Herrera  972.291.5181 ext. 2104  Email

 Sr. Officer Rhonda Knott - Beat 2

 Contact Sr. Officer Knott 972.291.5181 ext. 2153 Email

Sgt. Hammel (temporarily) - Beat 4
  Sgt. Hammel has been assigned to Beat 4 temporarily until a new P.A.C.T. officer is assigned to the unit.  Please contact him directly for any issues related to Beat 4.
  Contact Sgt. Hammel 972.291.5181 ext.2141

Officer Roy Rodriguez - Beat 1

 Officer Roy Rodriguez has served with the Cedar Hill Police Department since 2004. He is currently assigned to the P.A.C.T. / Community Service Division. Officer Rodriguez has served as a Patrolman and Detective (Sex Offender Compliance Officer). 
    Officer Rodriguez holds an  Advanced Police Officer certification and Instructor Certificate with TCOLE, Certified Crime Prevention Specialist (CCPS), and is certified in Crime Prevention Through Environmental Design (CPTED). 
    In 2005, Officer Rodriguez was awarded the Cedar Hill Police Department Rookie of the Year award.

Contact Officer Rodriguez  972.291.5181 ext.2178  Email

Officer Ann McSwain - Beat 5

Officer McSwain has served with the Cedar Hill Police Department since 2007.  She is currently assigned to the P.A.C.T. unit in Beat 5 or more commonly known as the business district.  Officer McSwain serves as the central business liaison which includes Hillside Village and the Old Down Town area.
Officer McSwain holds an Advanced Peace Officer license and is pursing certification as a Crime Prevention Specialist.  She was awarded the Rookie of the Year in 2008 and Officer of the Year in 2013.

Contact Officer McSwain at 972.291.5181 ext.2511 Email