Community Resources

Coronavirus (COVID-19) Information

Additional information is available at the following websites:

Face Coverings

Because the virus can spread between people interacting in close proximity—for example, speaking, coughing, or sneezing—even if those people are not exhibiting symptoms. CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies) especially in areas of significant community-based transmission, like North Texas.

It is critical to emphasize that maintaining 6-feet social distancing remains important to slowing the spread of the virus.  CDC is additionally advising the use of simple cloth face coverings to slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others.  Cloth face coverings fashioned from household items or made at home from common materials at low cost can be used as an additional, voluntary public health measure.

The cloth face coverings recommended are not surgical masks or N-95 respirators.  Those are critical supplies that must continue to be reserved for healthcare workers and other medical first responders, as recommended by current CDC guidance.

Watch this video from U.S. Surgeon General Dr. Jerome Adams on how to make your own face covering.

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Health Care & Mental Health

What do to if you’re sick -  If you are sick with COVID-19 or think you might have it, follow the steps provided by the Centers for Disease Control & Prevention (CDC) to help protect other people in your home and community. Click here for more information.

COVID-19 Public Testing - Two public test sites are open in Dallas County from 8 a.m. to 8 p.m. at American Airlines Center Parking Lot E (2500 Victory Plaza) and Ellis Davis Field House (9191 S. Polk St.) The criteria for testing is: 

  • Shortness of breath, cough, and must show a temperature of 99.6 or higher, OR
  • Anyone 65 years or older, OR
  • Anyone with chronic health issues (diabetes, asthma, heart issues, etc), OR
  • Any healthcare workers, first responders, transportation employees, grocery or essential retail workers

 You do not have to be a Dallas County resident to be tested at these sites.

Other COVID-19 Testing Options - Many private providers are also offering covid, including Methodist Charlton Medical Center, Walmart, and CVS. Each provider has specific criteria for testing eligibility; call or visit their website in advance to see if you are eligible for a test. You can also contact your primary care physician.

North Texas Behavioral Health Authority - NTBHA has a dedicated COVID-19 mental health support line available to those experiencing stress and anxiety during this time of crisis at 833-251-7544.

Resources for Kids - Cedar Hill ISD has provided resources for mental health and wellness and managing stress and anxiety with kids at chisd.org/virtualcounseling.

Seniors and Those with Underlying Medical Conditions


Grocery Stores - Many grocery stores are offering dedicated hours for seniors and other high-risk groups, including:

  • Albertsons, Tuesday and Thursday from 7 to 9 a.m.
  • Kroger, Tuesdays and Thursdays from 6  to 7:30 a.m.
  • Target, Wednesday from 8 to 9 a.m.
  • Walmart Supercenter, Tuesdays from 6 to 7 a.m.
  • Walmart Neighborhood Market, Tuesdays from 6 to 7 a.m.

Pick up/Delivery - Hillcrest Baptist Church is offering pick up and delivery services for necessities for the elderly or immunocompromised who may not be able to get out. Contact them at (972) 291-3521.

Food Resources

Cedar Hill ISD - While Cedar Hill ISD schools are closed, CHISD will serve free grab-and-go breakfast and lunch to anyone under the age of 18 weekdays from 11 a.m. to 1 p.m. at the following locations: Plummer Elementary (Door #5), High Pointe Elementary (Door #11), Bessie Coleman Middle School (Door #15), Cedar Hill High School (Door #14). Find updates from CHISD.

Cedar Hill Action Team - Cedar Hill Action Team, Community Youth Family Services, and Building the Kingdom Community Church have partnered to provide dinners for children in Cedar Hill. This is a free "Grab and Go" dinner service for kids ages 3-18 years of age. Parents are welcome to pick up meals for kids in their household as long as they provide the name and age of the child. Meals are serviced Monday - Friday from 3:15 to 5 p.m. at Building The Kingdom Community Church at 308 E. Belt Line Road.

Cedar Hill Shares Food Pantry - Cedar Hill Shares is a community-wide effort to alleviate hunger in our city. They pledge to provide food and other assistance, without discrimination, to eligible needy families living in the 75104 zip code and within the Cedar Hill Independent School District boundaries. Visit their website or call (972) 293-2822.

Other area food pantries - these organizations (click here) offer various food assistance programs. Requirements and process vary with each organization - be sure to call to verify eligibility and process (from the Senior Source).

Utility Assistance

City of Cedar Hill – The City of Cedar Hill is working to assist residents experiencing hardship due to COVID-19 and its economic impacts. Water service will not be discontinued, even if a bill is paid late. If you are not able to make a payment on your water bill, please call (469) 272-2931.

Atmos Energy - Atmos has suspended natural gas disconnections. A resident needs assistance in paying their natural gals bill, can visit this website: www.atmosenergy.com/customer-service/get-help-paying-your-bill 

Electric Utilities - Many electric utilities are suspending disconnections and late fees. Call your provider to find specific information.

Charter - Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.

AT&T - offering open hotspots, unlimited data to existing companies, and $10/month plan to low income families (from CBS DFW).

Comcast - Free Wi-Fi for 60 days to low-income families, and all Xfinity hotspots are free to the public during this time. (from CBS DFW).

Spectrum -  Free internet service for 60 days to new customers (from CBS DFW). 

Sprint - Unlimited data to existing customers and all handsets can enable hotspots for 60 days at no extra charge (from CBS DFW). 

T-Mobile – Unlimited data to existing customers and all handsets can enable hotspots for 60 days at no extra charge (from CBS DFW).

Employment Resources

Unemployment Benefits - Visit twc.texas.gov to apply for unemployment benefits. You will need: last employer’s business name & address; first and last dates that you worked for your last employer; number of hours worked and pay rate.  

Other job resources:

Business Resources & Information

Cedar Hill Economic Development Corporation and the Cedar Hill Chamber of Commerce have launched a website, cedarhillstrong.com, to provide resources and information for businesses and employees.

Animal Care & Pet Resources

The Humane Society has a wide variety of helpful information for pet owners during this time. Click here to view information on how to set-up a preparedness plan for your pet, how to keep your home clean and safe for pets, and general information pertaining pets and COVID-19.

COVID-19 FAQs for Animal Owners can be viewed by clicking here.

Local and other animal care resources can be viewed by clicking here.

Financial assistance resources for pets can be viewed by clicking here.

For additional pet care and assistance resources please call the Tri-City Animal Shelter at (972) 291-5335.