Covid-19 FAQ

In the interest of keeping our citizens and staff safe and healthy, Tri-City Animal Shelter is currently open to the public with a 25% limited capacity in effect.

On May 19th, we will be opening our doors with limited 25% capacity. To monitor the flow of citizens in the facility front doors may be locked by front staff to maintain our health safety capacity. If you are need of assistance and the doors are locked, don’t fret! Please knock or call 972-293-7387. Staff will assist you shortly!
 

Check out our NEW hours of operation to better serve you and save more lives!

 TUES - SAT 10 AM - 6 PM
 SUN - MON Closed


Operational Changes

Face masks are mandatory to enter the facility and 6ft social distancing markers are marked within the shelter. Hand sanitizer will be available to citizens and staff will maintain around the clock sterilization of the facility based on CDC guidelines. 

Adoptions

At this time we are limiting animal viewing to one per person (or family group). First come first served. We encourage citizens interested in adopting to check our available animals here. To fast track the adoption process pre-adoption applications are available via these links:

Cat Pre-Adoption Application | Dog Pre-Adoption Application | Pet Request

An appointment may be made to meet a pet, however this does not put the pet on hold for adoption. We are still highly encouraging pet meet and greets for multiple pet households! Please call the facility before the appointment time to see if the pet is still available. Adoption fee is $75 which includes sterilization, vaccinations, microchip w/ registration, and a new furever pal.

Owner Surrenders

If you are needing to surrender a pet not only do we have great resources on our website here to help the possibility of  you keeping your pet, but you can also check out rehome.adoptapet.com for additional support. If you are still needing to surrender your pet after reviewing our pet help resources, no worries. We only take surrenders from our three cities (Cedar Hill, DeSoto, & Duncanville). If your pet was adopted from another facility or shelter you may be contractually obliged to return the pet to that adoption facility.

Tri-City is asking that all owners interested in surrendering their pet to first make an appointment. You can schedule an appointment by calling 972-293-7387. Required documents and identification will need to be emailed to tricities@cedarhilltx.com.

Required Documentation

 If you are unable to find or send over required documentation or identification let our staff know! We will be happy to assist.

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Lost/ Found

If you are missing a lost pet our animal population can be viewed 24/7.  We will also take lost reports over the phone. If you have found a pet and wish to hold on to it temporarily you may call in to leave a found report or set up to get the pet scanned for a microchip. Tri-City holds impounded animals for 72 hours for owner reclaim. After 72 hours the pet is evaluated and may be put up for adoption, transferred to another facility, or humanely euthanized.

Stray Hold | Adoptable Pets

Think you found your lost friend? Give us a call at 972-293-7387 to assist you.

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Community Cats

As supplies are becoming  more available for human healthcare providers and emergency responders we are in a position to start doing small amounts of T-N-R on a priority basis. For additional information about community cats click here.

Please email communitycats@cedarhilltx.com or call to inquire about TNR service availability.

If you are feeling ill or showing any symptoms of COVID-19 please stay at home and get better! The health and safety of YOU and our citizens are very important to us!

Need more information or have a question? Please feel free to call us at 972-293-7387 or email tricities@cedarhilltx.com.

TAHC COVID19 FAQ Opens in new windowThe American Veterinary Medical Association (AVMA) and US Department of Agriculture (USDA) along with the World Health Organization (WHO) and Center for Disease Control (CDC), continue to state there is no evidence that a dog, cat, or other domestic animal can transmit COVID-19 to humans. Out of an abundance of caution, all of these sources recommend thoroughly washing your hands after coming into contact with a pet and to minimize your interaction with domestic animals if you are positive for COVID-19. We are closely monitoring updates from these reliable sources and will continue to keep our citizens informed. 

Save Lives While Also Social Distancing!

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